Malaysia, a country of 24.8
million people, has transformed itself to a vibrant multi-sector
economy. Malaysia offers some very interesting
opportunities for technology and telecommunications companies. The
country has a good supply of knowledge workers and is an attractive
location for foreign companies to establish off-shore operations.
Dell
produces a significant number of its products from Penang; BMW, DHL,
HSBC and Standard Chartered Bank have large call centers in Kuala
Lumpur.
APRG has several research publications to help you
understand and succeed in the Malaysian market:
Malaysia Mobile
Services Market
There are many challenges,
but there are also great opportunities for
growth in next generation networks, mobile apps and MVAS
(mobile
value added services). Maxis, Digi, and Celcom's innovations
in
mobile services and content are as compelling as you will find anywhere in
the world. Expect significant attention to the Mobile Augmented Reality application space in Malaysia
Browse
report overview here... Malaysia's
Mobile Services Market
Malaysia Call Center
Market
The opportunities for call
center vendors and service providers of call center technology in
Malaysia are significant as local and multinational companies are
establishing or upgrading their call centers. Malaysia, for a number or
reasons, has been the leading destination for establishing offshore BPO
and Call Centers.
Browse here
for more details...
Malaysia Call Center Market Forecast
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